Automated Google Reviews for Takeaways
Grow Our Reviews sends your customers a review request after every order. More Google reviews, better local rankings, more customers finding you.
14-day free trial · No setup fees · Cancel anytime
Why Most Takeaways Have Too Few Google Reviews
The work doesn't stop and the asking gets forgotten. Most takeaways can name half a dozen customers they could have asked last month — and didn't. Top-ranking takeaways typically have 50-200 Google reviews, and you're nowhere near it because the process is manual.
Deliveroo, Just Eat, and Uber Eats take 30%+ commission
Platform reviews don't help your Google ranking
Customers order through apps, not Google — but Google drives new discovery
Competition is intense in every neighbourhood
Top-ranking takeaways typically have 50-200 Google reviews.
Why Google Reviews Matter for Takeaways
Delivery platforms take a huge commission. Google reviews drive direct orders that keep 100% of the revenue. A strong Google presence with positive reviews reduces your dependency on expensive delivery platforms. When someone searches "takeaway near me", Google shows the top three results based heavily on review count and rating — and those three results get most of the clicks.
"takeaway near me"
Google shows the top three results for this search based heavily on review count, rating, and recency. Most clicks go to those three.
Trust signal
For a takeaway, reviews are the first social proof potential customers see — long before they ever talk to you.
Permanent asset
Unlike Just Eat, Google reviews are free, owned by you, and don't disappear when you stop paying.
How Grow Our Reviews Works for Takeaways
Three steps, no chasing. Finish a order, drop your customer's name and number into the app, and we handle the rest. Happy customers go straight to your Google profile. Unhappy ones give you private feedback first — so your public rating stays clean.
Finish a order
Wrap up the work the same way you always have. Nothing changes in how you operate.
Add the customer
Drop their name and mobile into the app — fifteen seconds, from your phone.
Reviews land
Happy customers post directly to Google. Unhappy ones give you private feedback first.
Works for Every Type of Takeaway Work
Whether you're doing a delivery service or an emergency catering orders, the workflow is the same — the request goes out, the review comes in.
delivery service
A customer who's just had a delivery service from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
collection orders
A customer who's just had a collection orders from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
catering orders
A customer who's just had a catering orders from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
meal deals
A customer who's just had a meal deals from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
Pricing for Takeaways
14-day free trial on the plan you choose. Card required. Cancel from the dashboard anytime.
Lite
Enough credits for around 30 orders a month.
- Up to 30 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Starter
Enough credits for around 150 orders a month.
- Up to 150 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Growth
Enough credits for around 300 orders a month.
- Up to 300 message credits per month
- Everything in Starter
- Priority support
Frequently Asked Questions
How many Google reviews does a takeaway need to rank locally?+
Top-ranking takeaways typically have 50-200 Google reviews. The exact number depends on how competitive your area is, but consistency matters as much as volume — Google looks at how recently you've been collecting them.
Can I send review requests to my existing customers?+
Yes. You can bulk import past customers and send a one-off request asking for a review. Most takeaways get a wave of reviews in the first week by reaching back to recent customers who would have happily reviewed if asked.
What if a customer is unhappy?+
Unhappy customers never reach your public Google profile. The sentiment gate intercepts low ratings and turns them into private feedback you can act on — protecting your rating and giving you a chance to fix it.
How long until I see results as a takeaway?+
Most takeaway owners get their first new reviews within the first week. Local ranking changes typically follow within 4-8 weeks of consistent collection.
Start collecting Google reviews for your takeaway today.
Set up takes ten minutes. Your next order could be the one that finally gets reviewed — automatically, with no chasing.
Start Your Free Trial14-day free trial · No setup fees · Cancel anytime
Other Hospitality we work with
The same approach works for adjacent hospitality — same automation, different defaults.
More for takeaways
Same topic, different angles — useful if you're researching how reviews fit into your wider takeaway business.
Further reading
Articles from the blog that go deeper into the topics on this page.