Optician Google Review Tool
The fastest way for a optician to turn a finished appointment into a Google review. Add a name and number, hit send, get back to work.
14-day free trial · No setup fees · Cancel anytime
What the Tool Does (And What It Doesn't)
This isn't a marketing platform. It isn't a CRM. It's a tool that does exactly one thing: get a patient to leave a Google review after you've finished a appointment. Below is what's inside.
SMS review requests
Sent the moment you finish a appointment. SMS gets a 90%+ open rate within minutes.
Sentiment gate
Unhappy patients give private feedback. Only happy ones go to Google.
Automatic follow-up nudge
If a patient doesn't respond to the first request, one polite reminder goes out a few days later. Then it stops — no nagging.
Private feedback inbox
Every low rating that didn't go to Google lands in your dashboard with its comment, so you can call the patient back and fix the issue.
Conversion stats
See how many requests you've sent, how many patients clicked through, and how many actually posted a review.
Bulk import past patients
Upload a CSV of recent patients and send a one-off request to all of them — a fast way to bank a wave of reviews.
What Using the Tool Actually Looks Like for a Optician
Five real scenarios from a typical week — a eye test, a glasses fitting, a follow-up on an older contact lens fitting. Same three taps every time.
eye test
A patient who's just had a eye test from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
glasses fitting
A patient who's just had a glasses fitting from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
contact lens fitting
A patient who's just had a contact lens fitting from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
children's eye test
A patient who's just had a children's eye test from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
Why Most Opticians Don't Use a Review Tool — Yet
The tools have been around for years. So why have most optician practice owners never tried one? It usually comes down to the four objections below — all of which fall apart on closer look.
You compete with Specsavers and Vision Express — massive national brands
Eye tests are routine — patients don't think to review
Online glasses retailers undercut on price
Independent opticians struggle for visibility against chains
Top-ranking opticians typically have 30-100 Google reviews.
The Tool, From Tap to Review
Step one: open the app. Step two: enter the patient. Step three: send. The SMS goes out, the review form opens for them, and your Google profile gets one richer. That's the whole product.
Finish a appointment
Wrap up the work the same way you always have. Nothing changes in how you operate.
Add the patient
Drop their name and mobile into the app — fifteen seconds, from your phone.
Reviews land
Happy patients post directly to Google. Unhappy ones give you private feedback first.
The Tool's Price for Opticians
14-day free trial on the plan you choose. Card required. Cancel from the dashboard anytime.
Lite
Enough credits for around 30 appointments a month.
- Up to 30 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Starter
Enough credits for around 150 appointments a month.
- Up to 150 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Growth
Enough credits for around 300 appointments a month.
- Up to 300 message credits per month
- Everything in Starter
- Priority support
Tool FAQs
How quickly can I send my first request?+
Under five minutes from signup. Connect your Google profile, add your first patient, hit send. You'll often see the review appear on your profile that same day.
Does the tool send by SMS or email?+
SMS only. Email gets a fraction of the open rate and a much lower review conversion, so the tool is built around what actually works for a optician: a single polite text message to a UK mobile.
What happens if a patient doesn't reply?+
The tool sends one polite reminder after 3 days. After that, no more — we don't believe in nagging your patients on your behalf.
Can I bulk import old patients?+
Yes — upload a CSV, the tool deduplicates and validates phone numbers, and you can send a one-off request to everyone you've worked for in the last 6-12 months.
The simplest review tool a optician can pick up.
No training, no onboarding, no integrations to set up. Sign up, add your first patient, hit send. The next review is on its way.
Use the Tool14-day free trial · No setup fees · Cancel anytime
Other Health & Wellness we work with
The same approach works for adjacent health & wellness — same automation, different defaults.
More for opticians
Same topic, different angles — useful if you're researching how reviews fit into your wider optical business.
Further reading
Articles from the blog that go deeper into the topics on this page.