Review Software for Body Shops
Software designed for a body shop, not a generic SaaS dashboard. SMS-first, low admin, and a phone-friendly interface for when you're between dent repairs.
14-day free trial · No setup fees · Cancel anytime
What the Software Does for Body Shops
Six features, all built around the same job: turn a finished repair into a posted review with the least possible work from you. Nothing fluffy. Nothing you'd never use.
SMS review requests
Sent the moment you finish a repair. SMS gets a 90%+ open rate within minutes.
Sentiment gate
Unhappy customers give private feedback. Only happy ones go to Google.
Automatic follow-up nudge
If a customer doesn't respond to the first request, one polite reminder goes out a few days later. Then it stops — no nagging.
Private feedback inbox
Every low rating that didn't go to Google lands in your dashboard with its comment, so you can call the customer back and fix the issue.
Conversion stats
See how many requests you've sent, how many customers clicked through, and how many actually posted a review.
Bulk import past customers
Upload a CSV of recent customers and send a one-off request to all of them — a fast way to bank a wave of reviews.
What Software Like This Solves for Body Shops
Generic CRMs treat a body shop like a tech startup. Bespoke booking software costs hundreds a month and barely touches reviews. Below are the four specific problems this software was built to fix.
Insurance jobs don't generate reviews because the insurer chose you
Customers want a perfect match — anything less gets a bad review
Turnaround time is often longer than expected
You compete with smart repair specialists for minor damage
Top-ranking body shops typically have 30-70 Google reviews.
Why Body Shops Need Review Software in the First Place
Body repair quality is immediately visible. One mismatched paint colour or orange peel finish gets noticed. Reviews about perfect colour matching, smooth finishes, and meeting deadlines build the reputation that wins both direct and insurance work. Software solves the asking problem at scale — you can't do this by hand and run a business at the same time.
"car body shop near me"
Google shows the top three results for this search based heavily on review count, rating, and recency. Most clicks go to those three.
Trust signal
For a body shop, reviews are the first social proof potential customers see — long before they ever talk to you.
Permanent asset
Reviews are an owned, permanent asset — unlike paid leads that stop the moment you stop paying.
Designed Around the Reality of Body Repair Work
From the busy week of a body shop juggling a dent repair and a paint correction on the same day, to the slow weeks — the software pulls its weight in both.
dent repair
A customer who's just had a dent repair from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
paint correction
A customer who's just had a paint correction from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
accident repair
A customer who's just had a accident repair from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
bumper replacement
A customer who's just had a bumper replacement from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
Body Shops Pricing — Simple and Flat
14-day free trial on the plan you choose. Card required. Cancel from the dashboard anytime.
Lite
Enough credits for around 30 repairs a month.
- Up to 30 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Starter
Enough credits for around 150 repairs a month.
- Up to 150 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Growth
Enough credits for around 300 repairs a month.
- Up to 300 message credits per month
- Everything in Starter
- Priority support
Questions About the Software
What features does the software include for body shops?+
SMS review requests, an automatic follow-up nudge, sentiment-gated routing (so unhappy customers go to private feedback, not Google), a private feedback inbox, a stats dashboard showing requests sent and conversions, your existing Google reviews displayed in-app, and CSV bulk import. Nothing bolted on you'd never use.
Does it work on my phone?+
Yes — that's the point. The whole interface is built to be used between repairs on a phone. Add a customer in under 15 seconds.
What's the difference between this and free Google review request links?+
A static link doesn't get sent, doesn't filter unhappy customers out, and doesn't tell you who hasn't reviewed yet. The software does all three.
Can I cancel anytime?+
Yes. Monthly rolling — cancel from the dashboard with one click. No retention calls, no contracts to wriggle out of.
Software that earns its keep — for body shops.
No setup fees, no annual contracts, no per-seat pricing. Just the features that move your review count up and your admin down.
Try the Software14-day free trial · No setup fees · Cancel anytime
Other Vehicle we work with
The same approach works for adjacent vehicle — same automation, different defaults.
More for body shops
Same topic, different angles — useful if you're researching how reviews fit into your wider body repair business.
Further reading
Articles from the blog that go deeper into the topics on this page.