Review Software for Gyms
Software designed for a gym, not a generic SaaS dashboard. SMS-first, low admin, and a phone-friendly interface for when you're between gym memberships.
14-day free trial · No setup fees · Cancel anytime
What the Software Does for Gyms
Six features, all built around the same job: turn a finished membership into a posted review with the least possible work from you. Nothing fluffy. Nothing you'd never use.
SMS review requests
Sent the moment you finish a membership. SMS gets a 90%+ open rate within minutes.
Sentiment gate
Unhappy members give private feedback. Only happy ones go to Google.
Automatic follow-up nudge
If a member doesn't respond to the first request, one polite reminder goes out a few days later. Then it stops — no nagging.
Private feedback inbox
Every low rating that didn't go to Google lands in your dashboard with its comment, so you can call the member back and fix the issue.
Conversion stats
See how many requests you've sent, how many members clicked through, and how many actually posted a review.
Bulk import past members
Upload a CSV of recent members and send a one-off request to all of them — a fast way to bank a wave of reviews.
What Software Like This Solves for Gyms
Generic CRMs treat a gym like a tech startup. Bespoke booking software costs hundreds a month and barely touches reviews. Below are the four specific problems this software was built to fix.
Budget gyms compete on price — independent gyms compete on community
Members join in January and cancel by March
Long-term members take the gym for granted
You compete with home workouts and online fitness
Top-ranking gyms typically have 50-300 Google reviews.
Why Gyms Need Review Software in the First Place
Gym choice is a commitment. Members are choosing where they'll spend 3-5 hours per week. Reviews about equipment quality, cleanliness, friendly atmosphere, and helpful staff convert searchers into members. Software solves the asking problem at scale — you can't do this by hand and run a business at the same time.
"gym near me"
Google shows the top three results for this search based heavily on review count, rating, and recency. Most clicks go to those three.
Trust signal
For a gym, reviews are the first social proof potential members see — long before they ever talk to you.
Permanent asset
Reviews are an owned, permanent asset — unlike paid leads that stop the moment you stop paying.
Designed Around the Reality of Gym Work
From the busy week of a gym juggling a gym membership and a personal training on the same day, to the slow weeks — the software pulls its weight in both.
gym membership
A member who's just had a gym membership from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
personal training
A member who's just had a personal training from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
group classes
A member who's just had a group classes from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
open gym
A member who's just had a open gym from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
Gyms Pricing — Simple and Flat
14-day free trial on the plan you choose. Card required. Cancel from the dashboard anytime.
Lite
Enough credits for around 30 memberships a month.
- Up to 30 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Starter
Enough credits for around 150 memberships a month.
- Up to 150 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Growth
Enough credits for around 300 memberships a month.
- Up to 300 message credits per month
- Everything in Starter
- Priority support
Questions About the Software
What features does the software include for gyms?+
SMS review requests, an automatic follow-up nudge, sentiment-gated routing (so unhappy members go to private feedback, not Google), a private feedback inbox, a stats dashboard showing requests sent and conversions, your existing Google reviews displayed in-app, and CSV bulk import. Nothing bolted on you'd never use.
Does it work on my phone?+
Yes — that's the point. The whole interface is built to be used between memberships on a phone. Add a member in under 15 seconds.
What's the difference between this and free Google review request links?+
A static link doesn't get sent, doesn't filter unhappy members out, and doesn't tell you who hasn't reviewed yet. The software does all three.
Can I cancel anytime?+
Yes. Monthly rolling — cancel from the dashboard with one click. No retention calls, no contracts to wriggle out of.
Software that earns its keep — for gyms.
No setup fees, no annual contracts, no per-seat pricing. Just the features that move your review count up and your admin down.
Try the Software14-day free trial · No setup fees · Cancel anytime
Other Fitness & Leisure we work with
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More for gyms
Same topic, different angles — useful if you're researching how reviews fit into your wider gym business.
Further reading
Articles from the blog that go deeper into the topics on this page.