Review Software for Property Managers
Software designed for a property management company, not a generic SaaS dashboard. SMS-first, low admin, and a phone-friendly interface for when you're between block managements.
14-day free trial · No setup fees · Cancel anytime
What the Software Does for Property Managers
Six features, all built around the same job: turn a finished management into a posted review with the least possible work from you. Nothing fluffy. Nothing you'd never use.
SMS review requests
Sent the moment you finish a management. SMS gets a 90%+ open rate within minutes.
Sentiment gate
Unhappy clients give private feedback. Only happy ones go to Google.
Automatic follow-up nudge
If a client doesn't respond to the first request, one polite reminder goes out a few days later. Then it stops — no nagging.
Private feedback inbox
Every low rating that didn't go to Google lands in your dashboard with its comment, so you can call the client back and fix the issue.
Conversion stats
See how many requests you've sent, how many clients clicked through, and how many actually posted a review.
Bulk import past clients
Upload a CSV of recent clients and send a one-off request to all of them — a fast way to bank a wave of reviews.
What Software Like This Solves for Property Managers
Generic CRMs treat a property management company like a tech startup. Bespoke booking software costs hundreds a month and barely touches reviews. Below are the four specific problems this software was built to fix.
Service quality is judged over months and years, not a single interaction
You manage complaints more than you receive praise
Switching property managers is a hassle — but unhappy landlords do it
Block management means dealing with freeholders, leaseholders, and directors
Top-ranking property managers typically have 20-50 Google reviews.
Why Property Managers Need Review Software in the First Place
Property management is a long-term relationship. Landlords choosing a new property manager read reviews obsessively. Reviews about communication, transparency, and proactive management are what win new clients. Software solves the asking problem at scale — you can't do this by hand and run a business at the same time.
"property management company near me"
Google shows the top three results for this search based heavily on review count, rating, and recency. Most clicks go to those three.
Trust signal
For a property management company, reviews are the first social proof potential clients see — long before they ever talk to you.
Permanent asset
Unlike ARMA, Google reviews are free, owned by you, and don't disappear when you stop paying.
Designed Around the Reality of Property Management Work
From the busy week of a property manager juggling a block management and a HMO management on the same day, to the slow weeks — the software pulls its weight in both.
block management
A client who's just had a block management from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
HMO management
A client who's just had a HMO management from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
holiday let management
A client who's just had a holiday let management from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
portfolio management
A client who's just had a portfolio management from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
Property Managers Pricing — Simple and Flat
14-day free trial on the plan you choose. Card required. Cancel from the dashboard anytime.
Lite
Enough credits for around 30 managements a month.
- Up to 30 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Starter
Enough credits for around 150 managements a month.
- Up to 150 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Growth
Enough credits for around 300 managements a month.
- Up to 300 message credits per month
- Everything in Starter
- Priority support
Questions About the Software
What features does the software include for property managers?+
SMS review requests, an automatic follow-up nudge, sentiment-gated routing (so unhappy clients go to private feedback, not Google), a private feedback inbox, a stats dashboard showing requests sent and conversions, your existing Google reviews displayed in-app, and CSV bulk import. Nothing bolted on you'd never use.
Does it work on my phone?+
Yes — that's the point. The whole interface is built to be used between managements on a phone. Add a client in under 15 seconds.
What's the difference between this and free Google review request links?+
A static link doesn't get sent, doesn't filter unhappy clients out, and doesn't tell you who hasn't reviewed yet. The software does all three.
Can I cancel anytime?+
Yes. Monthly rolling — cancel from the dashboard with one click. No retention calls, no contracts to wriggle out of.
Software that earns its keep — for property managers.
No setup fees, no annual contracts, no per-seat pricing. Just the features that move your review count up and your admin down.
Try the Software14-day free trial · No setup fees · Cancel anytime
Other Property we work with
The same approach works for adjacent property — same automation, different defaults.
More for property managers
Same topic, different angles — useful if you're researching how reviews fit into your wider property management business.
Further reading
Articles from the blog that go deeper into the topics on this page.