Review Software for Removals Companies
Software designed for a removals business, not a generic SaaS dashboard. SMS-first, low admin, and a phone-friendly interface for when you're between house removalss.
14-day free trial · No setup fees · Cancel anytime
What the Software Does for Removals Companies
Six features, all built around the same job: turn a finished move into a posted review with the least possible work from you. Nothing fluffy. Nothing you'd never use.
SMS review requests
Sent the moment you finish a move. SMS gets a 90%+ open rate within minutes.
Sentiment gate
Unhappy customers give private feedback. Only happy ones go to Google.
Automatic follow-up nudge
If a customer doesn't respond to the first request, one polite reminder goes out a few days later. Then it stops — no nagging.
Private feedback inbox
Every low rating that didn't go to Google lands in your dashboard with its comment, so you can call the customer back and fix the issue.
Conversion stats
See how many requests you've sent, how many customers clicked through, and how many actually posted a review.
Bulk import past customers
Upload a CSV of recent customers and send a one-off request to all of them — a fast way to bank a wave of reviews.
What Software Like This Solves for Removals Companies
Generic CRMs treat a removals business like a tech startup. Bespoke booking software costs hundreds a month and barely touches reviews. Below are the four specific problems this software was built to fix.
Moving is stressful — customers are too exhausted to review afterwards
It's a one-time service — no repeat business to build on
Customers compare 3-4 quotes — reviews tip the decision
Damage claims tarnish your reputation even when rare
Top-ranking removals companies typically have 40-100 Google reviews.
Why Removals Companies Need Review Software in the First Place
Moving house is one of life's most stressful events. Customers trust their entire life's possessions to you. Reviews about careful handling, punctuality, friendly team, and nothing damaged are the most powerful sales tool in removals. Software solves the asking problem at scale — you can't do this by hand and run a business at the same time.
"removals company near me"
Google shows the top three results for this search based heavily on review count, rating, and recency. Most clicks go to those three.
Trust signal
For a removals business, reviews are the first social proof potential customers see — long before they ever talk to you.
Permanent asset
Unlike Bark, Google reviews are free, owned by you, and don't disappear when you stop paying.
Designed Around the Reality of Removals Work
From the busy week of a removals company juggling a house removals and a office relocation on the same day, to the slow weeks — the software pulls its weight in both.
house removals
A customer who's just had a house removals from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
office relocation
A customer who's just had a office relocation from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
packing service
A customer who's just had a packing service from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
storage and removals
A customer who's just had a storage and removals from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
Removals Companies Pricing — Simple and Flat
14-day free trial on the plan you choose. Card required. Cancel from the dashboard anytime.
Lite
Enough credits for around 30 moves a month.
- Up to 30 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Starter
Enough credits for around 150 moves a month.
- Up to 150 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Growth
Enough credits for around 300 moves a month.
- Up to 300 message credits per month
- Everything in Starter
- Priority support
Questions About the Software
What features does the software include for removals companies?+
SMS review requests, an automatic follow-up nudge, sentiment-gated routing (so unhappy customers go to private feedback, not Google), a private feedback inbox, a stats dashboard showing requests sent and conversions, your existing Google reviews displayed in-app, and CSV bulk import. Nothing bolted on you'd never use.
Does it work on my phone?+
Yes — that's the point. The whole interface is built to be used between moves on a phone. Add a customer in under 15 seconds.
What's the difference between this and free Google review request links?+
A static link doesn't get sent, doesn't filter unhappy customers out, and doesn't tell you who hasn't reviewed yet. The software does all three.
Can I cancel anytime?+
Yes. Monthly rolling — cancel from the dashboard with one click. No retention calls, no contracts to wriggle out of.
Software that earns its keep — for removals companies.
No setup fees, no annual contracts, no per-seat pricing. Just the features that move your review count up and your admin down.
Try the Software14-day free trial · No setup fees · Cancel anytime
Other Home Services we work with
The same approach works for adjacent home services — same automation, different defaults.
More for removals companies
Same topic, different angles — useful if you're researching how reviews fit into your wider removals business.
Further reading
Articles from the blog that go deeper into the topics on this page.