Review Software for Skip Hire
Software designed for a skip hire business, not a generic SaaS dashboard. SMS-first, low admin, and a phone-friendly interface for when you're between domestic skip hires.
14-day free trial · No setup fees · Cancel anytime
What the Software Does for Skip Hire
Six features, all built around the same job: turn a finished hire into a posted review with the least possible work from you. Nothing fluffy. Nothing you'd never use.
SMS review requests
Sent the moment you finish a hire. SMS gets a 90%+ open rate within minutes.
Sentiment gate
Unhappy customers give private feedback. Only happy ones go to Google.
Automatic follow-up nudge
If a customer doesn't respond to the first request, one polite reminder goes out a few days later. Then it stops — no nagging.
Private feedback inbox
Every low rating that didn't go to Google lands in your dashboard with its comment, so you can call the customer back and fix the issue.
Conversion stats
See how many requests you've sent, how many customers clicked through, and how many actually posted a review.
Bulk import past customers
Upload a CSV of recent customers and send a one-off request to all of them — a fast way to bank a wave of reviews.
What Software Like This Solves for Skip Hire
Generic CRMs treat a skip hire business like a tech startup. Bespoke booking software costs hundreds a month and barely touches reviews. Below are the four specific problems this software was built to fix.
Skip hire is a commodity — customers compare prices only
Delivery and collection are your only touchpoints
Customers forget about the skip once it's collected
You compete with national waste companies
Top-ranking skip hire companies typically have 30-60 Google reviews.
Why Skip Hire Need Review Software in the First Place
Skip hire is price-driven. But when prices are similar, reviews about prompt delivery, flexible collection, and clean service tip the decision. Being the highest-reviewed skip company in your area means you win the toss-ups. Software solves the asking problem at scale — you can't do this by hand and run a business at the same time.
"skip hire near me"
Google shows the top three results for this search based heavily on review count, rating, and recency. Most clicks go to those three.
Trust signal
For a skip hire business, reviews are the first social proof potential customers see — long before they ever talk to you.
Permanent asset
Unlike Bark, Google reviews are free, owned by you, and don't disappear when you stop paying.
Designed Around the Reality of Skip Hire Work
From the busy week of a skip hire company juggling a domestic skip hire and a commercial skip hire on the same day, to the slow weeks — the software pulls its weight in both.
domestic skip hire
A customer who's just had a domestic skip hire from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
commercial skip hire
A customer who's just had a commercial skip hire from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
mini skip
A customer who's just had a mini skip from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
grab lorry hire
A customer who's just had a grab lorry hire from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
Skip Hire Pricing — Simple and Flat
14-day free trial on the plan you choose. Card required. Cancel from the dashboard anytime.
Lite
Enough credits for around 30 hires a month.
- Up to 30 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Starter
Enough credits for around 150 hires a month.
- Up to 150 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Growth
Enough credits for around 300 hires a month.
- Up to 300 message credits per month
- Everything in Starter
- Priority support
Questions About the Software
What features does the software include for skip hire?+
SMS review requests, an automatic follow-up nudge, sentiment-gated routing (so unhappy customers go to private feedback, not Google), a private feedback inbox, a stats dashboard showing requests sent and conversions, your existing Google reviews displayed in-app, and CSV bulk import. Nothing bolted on you'd never use.
Does it work on my phone?+
Yes — that's the point. The whole interface is built to be used between hires on a phone. Add a customer in under 15 seconds.
What's the difference between this and free Google review request links?+
A static link doesn't get sent, doesn't filter unhappy customers out, and doesn't tell you who hasn't reviewed yet. The software does all three.
Can I cancel anytime?+
Yes. Monthly rolling — cancel from the dashboard with one click. No retention calls, no contracts to wriggle out of.
Software that earns its keep — for skip hire.
No setup fees, no annual contracts, no per-seat pricing. Just the features that move your review count up and your admin down.
Try the Software14-day free trial · No setup fees · Cancel anytime
Other Home Services we work with
The same approach works for adjacent home services — same automation, different defaults.
More for skip hire
Same topic, different angles — useful if you're researching how reviews fit into your wider skip hire business.
Further reading
Articles from the blog that go deeper into the topics on this page.