Review Software for Beauty Salons
Software designed for a beauty salon, not a generic SaaS dashboard. SMS-first, low admin, and a phone-friendly interface for when you're between facial treatments.
14-day free trial · No setup fees · Cancel anytime
What the Software Does for Beauty Salons
Six features, all built around the same job: turn a finished treatment into a posted review with the least possible work from you. Nothing fluffy. Nothing you'd never use.
SMS review requests
Sent the moment you finish a treatment. SMS gets a 90%+ open rate within minutes.
Sentiment gate
Unhappy clients give private feedback. Only happy ones go to Google.
Automatic follow-up nudge
If a client doesn't respond to the first request, one polite reminder goes out a few days later. Then it stops — no nagging.
Private feedback inbox
Every low rating that didn't go to Google lands in your dashboard with its comment, so you can call the client back and fix the issue.
Conversion stats
See how many requests you've sent, how many clients clicked through, and how many actually posted a review.
Bulk import past clients
Upload a CSV of recent clients and send a one-off request to all of them — a fast way to bank a wave of reviews.
What Software Like This Solves for Beauty Salons
Generic CRMs treat a beauty salon like a tech startup. Bespoke booking software costs hundreds a month and barely touches reviews. Below are the four specific problems this software was built to fix.
Clients are trusting you with their face and body — trust is everything
Treatment trends change fast — reviews prove you're current
You compete with home-based beauticians on price
Allergic reactions or poor results get reviewed harshly
Top-ranking beauty salons typically have 40-150 Google reviews.
Why Beauty Salons Need Review Software in the First Place
Beauty treatments are personal, visible, and sometimes permanent. Clients need to trust your skill, hygiene, and expertise before booking. Reviews about natural results, gentle treatment, and clean premises build that trust. Software solves the asking problem at scale — you can't do this by hand and run a business at the same time.
"beauty salon near me"
Google shows the top three results for this search based heavily on review count, rating, and recency. Most clicks go to those three.
Trust signal
For a beauty salon, reviews are the first social proof potential clients see — long before they ever talk to you.
Permanent asset
Unlike Treatwell, Google reviews are free, owned by you, and don't disappear when you stop paying.
Designed Around the Reality of Beauty Work
From the busy week of a beauty salon juggling a facial treatment and a waxing on the same day, to the slow weeks — the software pulls its weight in both.
facial treatment
A client who's just had a facial treatment from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
waxing
A client who's just had a waxing from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
lash extensions
A client who's just had a lash extensions from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
microblading
A client who's just had a microblading from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
Beauty Salons Pricing — Simple and Flat
14-day free trial on the plan you choose. Card required. Cancel from the dashboard anytime.
Lite
Enough credits for around 30 treatments a month.
- Up to 30 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Starter
Enough credits for around 150 treatments a month.
- Up to 150 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Growth
Enough credits for around 300 treatments a month.
- Up to 300 message credits per month
- Everything in Starter
- Priority support
Questions About the Software
What features does the software include for beauty salons?+
SMS review requests, an automatic follow-up nudge, sentiment-gated routing (so unhappy clients go to private feedback, not Google), a private feedback inbox, a stats dashboard showing requests sent and conversions, your existing Google reviews displayed in-app, and CSV bulk import. Nothing bolted on you'd never use.
Does it work on my phone?+
Yes — that's the point. The whole interface is built to be used between treatments on a phone. Add a client in under 15 seconds.
What's the difference between this and free Google review request links?+
A static link doesn't get sent, doesn't filter unhappy clients out, and doesn't tell you who hasn't reviewed yet. The software does all three.
Can I cancel anytime?+
Yes. Monthly rolling — cancel from the dashboard with one click. No retention calls, no contracts to wriggle out of.
Software that earns its keep — for beauty salons.
No setup fees, no annual contracts, no per-seat pricing. Just the features that move your review count up and your admin down.
Try the Software14-day free trial · No setup fees · Cancel anytime
Other Beauty we work with
The same approach works for adjacent beauty — same automation, different defaults.
More for beauty salons
Same topic, different angles — useful if you're researching how reviews fit into your wider beauty business.
Further reading
Articles from the blog that go deeper into the topics on this page.