Review Software for EV Charger Installers
Software designed for a EV charger installation business, not a generic SaaS dashboard. SMS-first, low admin, and a phone-friendly interface for when you're between home EV charger installations.
14-day free trial · No setup fees · Cancel anytime
What the Software Does for EV Charger Installers
Six features, all built around the same job: turn a finished installation into a posted review with the least possible work from you. Nothing fluffy. Nothing you'd never use.
SMS review requests
Sent the moment you finish a installation. SMS gets a 90%+ open rate within minutes.
Sentiment gate
Unhappy customers give private feedback. Only happy ones go to Google.
Automatic follow-up nudge
If a customer doesn't respond to the first request, one polite reminder goes out a few days later. Then it stops — no nagging.
Private feedback inbox
Every low rating that didn't go to Google lands in your dashboard with its comment, so you can call the customer back and fix the issue.
Conversion stats
See how many requests you've sent, how many customers clicked through, and how many actually posted a review.
Bulk import past customers
Upload a CSV of recent customers and send a one-off request to all of them — a fast way to bank a wave of reviews.
What Software Like This Solves for EV Charger Installers
Generic CRMs treat a EV charger installation business like a tech startup. Bespoke booking software costs hundreds a month and barely touches reviews. Below are the four specific problems this software was built to fix.
This is a new market — customers don't know what to expect
Customers research the charger brand, not the installer
OZEV grant paperwork complicates the process
You compete with national EV charging companies
Top-ranking EV charger installers typically have 15-40 Google reviews.
Why EV Charger Installers Need Review Software in the First Place
EV charging installation is a new and growing market. Customers are unfamiliar with the process and nervous about getting it right. Reviews that explain a smooth experience, correct installation, and grant handling are incredibly reassuring. Software solves the asking problem at scale — you can't do this by hand and run a business at the same time.
"EV charger installer near me"
Google shows the top three results for this search based heavily on review count, rating, and recency. Most clicks go to those three.
Trust signal
For a EV charger installation business, reviews are the first social proof potential customers see — long before they ever talk to you.
Permanent asset
Unlike Checkatrade, Google reviews are free, owned by you, and don't disappear when you stop paying.
Designed Around the Reality of EV Charger Installation Work
From the busy week of a ev charger installer juggling a home EV charger installation and a workplace charging point on the same day, to the slow weeks — the software pulls its weight in both.
home EV charger installation
A customer who's just had a home EV charger installation from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
workplace charging point
A customer who's just had a workplace charging point from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
commercial EV charging
A customer who's just had a commercial EV charging from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
smart charger setup
A customer who's just had a smart charger setup from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
EV Charger Installers Pricing — Simple and Flat
14-day free trial on the plan you choose. Card required. Cancel from the dashboard anytime.
Lite
Enough credits for around 30 installations a month.
- Up to 30 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Starter
Enough credits for around 150 installations a month.
- Up to 150 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Growth
Enough credits for around 300 installations a month.
- Up to 300 message credits per month
- Everything in Starter
- Priority support
Questions About the Software
What features does the software include for ev charger installers?+
SMS review requests, an automatic follow-up nudge, sentiment-gated routing (so unhappy customers go to private feedback, not Google), a private feedback inbox, a stats dashboard showing requests sent and conversions, your existing Google reviews displayed in-app, and CSV bulk import. Nothing bolted on you'd never use.
Does it work on my phone?+
Yes — that's the point. The whole interface is built to be used between installations on a phone. Add a customer in under 15 seconds.
What's the difference between this and free Google review request links?+
A static link doesn't get sent, doesn't filter unhappy customers out, and doesn't tell you who hasn't reviewed yet. The software does all three.
Can I cancel anytime?+
Yes. Monthly rolling — cancel from the dashboard with one click. No retention calls, no contracts to wriggle out of.
Software that earns its keep — for ev charger installers.
No setup fees, no annual contracts, no per-seat pricing. Just the features that move your review count up and your admin down.
Try the Software14-day free trial · No setup fees · Cancel anytime
Other Trades we work with
The same approach works for adjacent trades — same automation, different defaults.
More for ev charger installers
Same topic, different angles — useful if you're researching how reviews fit into your wider ev charger installation business.
Further reading
Articles from the blog that go deeper into the topics on this page.