Review Software for Food Trucks
Software designed for a food truck business, not a generic SaaS dashboard. SMS-first, low admin, and a phone-friendly interface for when you're between street food services.
14-day free trial · No setup fees · Cancel anytime
What the Software Does for Food Trucks
Six features, all built around the same job: turn a finished event into a posted review with the least possible work from you. Nothing fluffy. Nothing you'd never use.
SMS review requests
Sent the moment you finish a event. SMS gets a 90%+ open rate within minutes.
Sentiment gate
Unhappy customers give private feedback. Only happy ones go to Google.
Automatic follow-up nudge
If a customer doesn't respond to the first request, one polite reminder goes out a few days later. Then it stops — no nagging.
Private feedback inbox
Every low rating that didn't go to Google lands in your dashboard with its comment, so you can call the customer back and fix the issue.
Conversion stats
See how many requests you've sent, how many customers clicked through, and how many actually posted a review.
Bulk import past customers
Upload a CSV of recent customers and send a one-off request to all of them — a fast way to bank a wave of reviews.
What Software Like This Solves for Food Trucks
Generic CRMs treat a food truck business like a tech startup. Bespoke booking software costs hundreds a month and barely touches reviews. Below are the four specific problems this software was built to fix.
Location-dependent — Google Maps visibility is critical
Customers eat and walk away — no reason to review unless prompted
You compete with every other food option in the area
Events and festival bookings require a strong online presence
Top-ranking food trucks typically have 30-80 Google reviews.
Why Food Trucks Need Review Software in the First Place
Food trucks are discoverable. Customers search Google Maps to find food nearby. A well-reviewed food truck with appetising review descriptions stands out from every restaurant and takeaway in the search results. Software solves the asking problem at scale — you can't do this by hand and run a business at the same time.
"food truck near me"
Google shows the top three results for this search based heavily on review count, rating, and recency. Most clicks go to those three.
Trust signal
For a food truck business, reviews are the first social proof potential customers see — long before they ever talk to you.
Permanent asset
Reviews are an owned, permanent asset — unlike paid leads that stop the moment you stop paying.
Designed Around the Reality of Food Truck Work
From the busy week of a food truck juggling a street food service and a event catering on the same day, to the slow weeks — the software pulls its weight in both.
street food service
A customer who's just had a street food service from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
event catering
A customer who's just had a event catering from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
festival trading
A customer who's just had a festival trading from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
corporate lunch service
A customer who's just had a corporate lunch service from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
Food Trucks Pricing — Simple and Flat
14-day free trial on the plan you choose. Card required. Cancel from the dashboard anytime.
Lite
Enough credits for around 30 events a month.
- Up to 30 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Starter
Enough credits for around 150 events a month.
- Up to 150 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Growth
Enough credits for around 300 events a month.
- Up to 300 message credits per month
- Everything in Starter
- Priority support
Questions About the Software
What features does the software include for food trucks?+
SMS review requests, an automatic follow-up nudge, sentiment-gated routing (so unhappy customers go to private feedback, not Google), a private feedback inbox, a stats dashboard showing requests sent and conversions, your existing Google reviews displayed in-app, and CSV bulk import. Nothing bolted on you'd never use.
Does it work on my phone?+
Yes — that's the point. The whole interface is built to be used between events on a phone. Add a customer in under 15 seconds.
What's the difference between this and free Google review request links?+
A static link doesn't get sent, doesn't filter unhappy customers out, and doesn't tell you who hasn't reviewed yet. The software does all three.
Can I cancel anytime?+
Yes. Monthly rolling — cancel from the dashboard with one click. No retention calls, no contracts to wriggle out of.
Software that earns its keep — for food trucks.
No setup fees, no annual contracts, no per-seat pricing. Just the features that move your review count up and your admin down.
Try the Software14-day free trial · No setup fees · Cancel anytime
Other Hospitality we work with
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Further reading
Articles from the blog that go deeper into the topics on this page.