Review Software for Windscreen Repair
Software designed for a windscreen repair business, not a generic SaaS dashboard. SMS-first, low admin, and a phone-friendly interface for when you're between chip repairs.
14-day free trial · No setup fees · Cancel anytime
What the Software Does for Windscreen Repair
Six features, all built around the same job: turn a finished repair into a posted review with the least possible work from you. Nothing fluffy. Nothing you'd never use.
SMS review requests
Sent the moment you finish a repair. SMS gets a 90%+ open rate within minutes.
Sentiment gate
Unhappy customers give private feedback. Only happy ones go to Google.
Automatic follow-up nudge
If a customer doesn't respond to the first request, one polite reminder goes out a few days later. Then it stops — no nagging.
Private feedback inbox
Every low rating that didn't go to Google lands in your dashboard with its comment, so you can call the customer back and fix the issue.
Conversion stats
See how many requests you've sent, how many customers clicked through, and how many actually posted a review.
Bulk import past customers
Upload a CSV of recent customers and send a one-off request to all of them — a fast way to bank a wave of reviews.
What Software Like This Solves for Windscreen Repair
Generic CRMs treat a windscreen repair business like a tech startup. Bespoke booking software costs hundreds a month and barely touches reviews. Below are the four specific problems this software was built to fix.
Autoglass dominates the market with massive brand recognition
Insurance companies often dictate which company does the work
Mobile repair is convenient but customers forget about it quickly
Chip repairs take 20 minutes — hardly a memorable experience to review
Top-ranking windscreen repairers typically have 30-60 Google reviews.
Why Windscreen Repair Need Review Software in the First Place
Windscreen repair competes against Autoglass and insurance-approved networks. Reviews about faster service, better quality, and coming to the customer's location help independent operators win direct customers. Software solves the asking problem at scale — you can't do this by hand and run a business at the same time.
"windscreen repair near me"
Google shows the top three results for this search based heavily on review count, rating, and recency. Most clicks go to those three.
Trust signal
For a windscreen repair business, reviews are the first social proof potential customers see — long before they ever talk to you.
Permanent asset
Reviews are an owned, permanent asset — unlike paid leads that stop the moment you stop paying.
Designed Around the Reality of Windscreen Repair Work
From the busy week of a windscreen repair specialist juggling a chip repair and a windscreen replacement on the same day, to the slow weeks — the software pulls its weight in both.
chip repair
A customer who's just had a chip repair from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
windscreen replacement
A customer who's just had a windscreen replacement from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
mobile windscreen repair
A customer who's just had a mobile windscreen repair from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
commercial vehicle windscreens
A customer who's just had a commercial vehicle windscreens from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
Windscreen Repair Pricing — Simple and Flat
14-day free trial on the plan you choose. Card required. Cancel from the dashboard anytime.
Lite
Enough credits for around 30 repairs a month.
- Up to 30 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Starter
Enough credits for around 150 repairs a month.
- Up to 150 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Growth
Enough credits for around 300 repairs a month.
- Up to 300 message credits per month
- Everything in Starter
- Priority support
Questions About the Software
What features does the software include for windscreen repair?+
SMS review requests, an automatic follow-up nudge, sentiment-gated routing (so unhappy customers go to private feedback, not Google), a private feedback inbox, a stats dashboard showing requests sent and conversions, your existing Google reviews displayed in-app, and CSV bulk import. Nothing bolted on you'd never use.
Does it work on my phone?+
Yes — that's the point. The whole interface is built to be used between repairs on a phone. Add a customer in under 15 seconds.
What's the difference between this and free Google review request links?+
A static link doesn't get sent, doesn't filter unhappy customers out, and doesn't tell you who hasn't reviewed yet. The software does all three.
Can I cancel anytime?+
Yes. Monthly rolling — cancel from the dashboard with one click. No retention calls, no contracts to wriggle out of.
Software that earns its keep — for windscreen repair.
No setup fees, no annual contracts, no per-seat pricing. Just the features that move your review count up and your admin down.
Try the Software14-day free trial · No setup fees · Cancel anytime
Other Vehicle we work with
The same approach works for adjacent vehicle — same automation, different defaults.
More for windscreen repair
Same topic, different angles — useful if you're researching how reviews fit into your wider windscreen repair business.
Further reading
Articles from the blog that go deeper into the topics on this page.